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Business Bootcamp Workshop Series – Sunshine Coast

April 30 @ 8:30 am - 12:30 pm

Together with our new Training Partner, Redman Training & Development, we’ve designed a series of professional development sessions tailor-made for our Members.

Our first Business Bootcamp is designed for anyone engaging with consumers who would like to develop a better understanding of productive customer contact and successful sales skills.

Workshop content outline

  • Initial customer contact – the first impression
  • Successfully engaging with the customer within a very short space of time by building a relationship based on trust
  • Staying positive in a negative environment
  • Coffee break
  • Identifying and addressing limiting beliefs
  • Understanding different personality types and how to deal with them
  • Dealing with different personalities
  • Wrap up and application

Outcomes: What should you expect to learn

  • Understanding what triggers our emotions and how to modify our behaviour accordingly.
  • Ways to engage with customers to develop positive outcomes not limited by purely price.
  • How to identify limiting beliefs in ourselves and others and improve opportunities.
  • Identify different personality types and modify our communication for the best outcome.
  • Learn ways to improve business results.
  • Add value – increasing sales values and customer satisfaction with the outcome.
The workshop will be delivered in a 4-hour session (with morning tea provided), in Brisbane, Gold Coast and Sunshine Coast.

 
 

Details

Date:
April 30
Time:
8:30 am - 12:30 pm
Website:
https://bbw-sc-mar19.eventbrite.com.au

Venue

Waterfront Hotel
2/46 David Low Way Diddillibah 4559 + Google Map

Organizer

KBDi
Phone:
1300 253 223
Email:
events@kbdi.org.au
Website:
www.kbdi.org.au