Confused about PI and PL insurance?

Confused about PI and PL insurance?

If you provide advice to your customers – like how to set out a kitchen or bathroom, for example – a mistake or misunderstanding around the information you give could see you facing a legal claim.

Professional Indemnity (PI) insurance is essential for those who offer design advice as part of their service. PI insurance covers an ‘act, error or omission in design or specification’, and provides both you and your client with great peace of mind.

Doesn’t my Public Liability (PL) Insurance cover this?

If you charge fees for your service and advice, most (if not all) public liability policies will exclude claims for injury or damage that may arise from a breach of your professional duty. You’ll need professional indemnity coverage to respond to such claims.

How is a Professional Indemnity (PI) claim triggered?

A public liability claim can only be triggered if there is third party injury or property damage. A professional indemnity claim, on the other hand, can be instigated by a financial loss to your client or a third party contractor as a consequence of an error or omission deemed to be a breach of your professional duties.

We’ve worked closely with our insurance partners, CMIB, to tailor a combined Professional Indemnity and Public Liability Insurance Policy that best reflects the services carried out by kitchen, bathroom and interior designers. And we’ve leveraged our group buying power to negotiate a hard-to-beat rate, too, with premiums starting from just $495.

Keen to get a quote?

To get an accurate quotation for your current set up, complete our online application here. Our insurance team will assess your situation and send you a quote asap.

Or would you like to compare policies?

To compare your current insurance policy with the KBDi insurance policy, simply complete the above online quote form (click on the ‘Apply for PI and PL Insurance button) so we have all your business activity details. Send our office an email with a copy of your current policy schedule and Product Disclosure Statement (PDS), and we’ll arrange for our insurance broker to compare the policies.

Not yet a member but interested in learning more? Complete the form below and we’ll be in touch.

PD Thursday | Making marketing part of your day

PD Thursday | Making marketing part of your day

Thursday | 9 July 2020 | 4pm AEST

With five bustling businesses in the Enever Group Family, Linda Reed-Enever knows what it’s like to be busy! As a publicist and marketing consultant, she also knows the considerable value and importance of marketing. In this session, Linda will share her best tips and tricks to make marketing part of your day and eat the elephant one bite at a time.

About the Presenter

Publicist and Marketing Consultant Linda Reed-Enever lives and breathes publicity and has a passion for connecting everything from people to ideas. Linda is the Principal Director at ThoughtSpot PR and Founder of Media Connections and Business Business Business. With her ‘can do’ attitude and entrepreneurial spirit, she inspires and motivates as she connects people and opportunity. Linda’s innate ability to network and think on her feet has positioned her as a dynamic leader and ‘go-to girl’ in the communications and marketing arena.

Places are limited (with priority allocation going to KBDi Designer Members). Register TODAY and we’ll confirm your spot via email.

Managing your business mindset

Managing your business mindset

Members who participated in yesterday’s PD Thursday videoconference are bound to be feeling boosted today.

Business strategist, Clive Enever shared some very motivational strategies around managing your mindset in a post-COVID era. Clive stepped us through a series of thought-starters and tangible action steps, encouraging members to consider how a clear and focused mindset can change the operations and outcomes of your business.

Clive emphasised the importance of establishing who you want to work with and what kind of services you want to deliver. He explained how working with the right clients (quality not quantity) can prove more profitable than taking on each and every lead that comes your way. The experienced business strategist encouraged members to invest time in knowing their processes (i.e. the WHAT YOU DO component of your services), and explained how the implementation of good daily habits can set you up for great success.

Clive shared the following takeaway to help members kickstart their mindset makeover:

Daily Tasks (make them habits)

Every morning: begin your day by reading for at least 20 minutes.  (Self-help books or auto-biographies are ideal – if you’re already a fan of this genre, we’d love you to share your favourite reads in the comments below.)

At the end of each day, establish the following routine:

  • Find a quiet spot to relax; reflect on your day and identify the positive things (at least one) that you’re grateful to have experienced – and ‘express’ your gratitude (i.e. write it down) in a journal. 
  • Identify ONE thing you could have done better in your day, and imagine yourself actually ‘doing’ it better. Resolve to make these changes the next time it comes a similar situation arises, then LEAVE it (cue the most-annoying-but-conveniently-catchy ‘Let it go’ tune).
  • Using your journal, record the changes you recognise within yourself today. Remind yourself again of the positive thing/s that happened and express your gratitude.
  • And finally, make a list (prioritised) of the things you need to do tomorrow. Doing this frees your mind from overturning your task list, and allows your mind to settle for the night.


Exclusive offer for KBDi Members

Clive is offering KBDi Members an exclusive discount to his unique business mentoring group, The Strategy Circle (learn more here). Members interested in strengthening and growing their business can enjoy a 20% discount (use the code ‘kbdi’) on what could most certainly be a business game-changer. For more information, contact Clive directly.


Touch-base Tuesday | Royston & Dominique

Touch-base Tuesday | Royston & Dominique

Tuesday | 23 June 2020 | 2pm AEST

In the first of our Meet your Judges series, Royston Wilson will be introducing you to Melbourne designer and 2020 Judge, Dominique Hunter. With a Bachelor of Built Environment – Interior Design and a long list of professional accomplishments – including her current position as President of Designer Matters National – Dominique Hunter has a wealth of industry knowledge and a fascinating story to share.

Places are limited (with priority allocation going to KBDi Designer Members). Non-members can attend one virtual event obligation-free – complete the form below and we’ll be in touch.

Form not displaying correctly? Email us

PD Thursday | Managing your mindset: business strategies for an all-new era

PD Thursday | Managing your mindset: business strategies for an all-new era

As the nation emerges from the COVID19 crisis, business strategist, Clive Enever, sees an excellent opportunity for a mindset makeover. In this tailor-made session for micro, small and medium business owners, Clive will set you on the path to improving your business mindset. He’ll share proven strategies for developing daily habits, believing in your decisions and making a conscious effort to stay focused on your future, and leave you with some tangible action steps to help you manage your mindset.

About Clive Evener

Clive Enever is a Business Strategist with over three decades of business and mentoring success. With a background in sales, marketing and business strategies, Clive works with entrepreneurs and business owners to set, meet and exceed their goals. Whether you’re looking for increased income, less stress or a better work/life balance (or a combination of all three), Clive’s coaching will deliver strategies, processes and habits to help you reach your targets.

To view a summary of this event, read Managing your business mindset. 

Watch the recording

Whoops, this video is for members only. If you have a membership, please log in. If not, you can definitely get access! Become a KBDi Member here.
How are your future clients feeling about their home renovation projects?

How are your future clients feeling about their home renovation projects?

In March 2020, KBDi Media Partner, Universal Media Co, asked everyday Australians with home project plans if they expected to continue with their plans once Coronavirus had hit.

The answer – a resounding YES.

During this week’s PD Thursday videoconference, UM Publisher, Janice Williams, delivered the top five insights inspired by the survey results . In this feature, we’re sharing a summary of how these consumer perspectives could influence your future work.

Insight #1: Consumers With the Money Still Want to Spend It

It seems that consumers who are investing in home projects have the money and feel relatively unperturbed by the headlines.

Early indicators that the property market was holding up reinforced this mindset.

Many were working on projects of real significance – such as major renovations or new-home builds with two-year completion times. This category was particularly emphatic about continuing with home plans of a lifetime.

Some, in fact, were diverting funds that would have been spent on travel towards new kitchens, bathrooms, or other long-awaited home projects.

These findings in no way diminish the fact that we are in an era-defining recession, with thousands unemployed. It just means that people who aren’t in this situation are proceeding with their plans regardless. Businesses in the home space must double-down on reaching these consumers if they are going to survive.

These findings in no way diminish the new difficulties of protecting personnel and customers while doing site inspections, measure-up and delivery of jobs. Businesses in the home space must adapt to these restrictions as the new normal. They must find new ways to communicate “Concerned about Coronavirus? No worries – we’ve got this”.


Insight #2: Home Spenders in 2020 Look Much Like Home Spenders in 2019

Established, suburban, family-orientated – not the fantasy young couple but certainly spending, and certainly a worthwhile market. The only market worth developing, in fact.

Almost without exception they are mature (aged 45+) and have made the most of advantageous years in better markets by investing in property and super.

They are in established households – they have occupied their residence for 10+ years and have mature multi-gen families.

They are in steady jobs – 10+ years with the current employer. They either own businesses or are seniors within them. They might be working in government, health, aged care, food production or education.

Insight #3: Available Time – the Main Driver of the new Renovation Boom

Despite the difficulty of managing the necessary protections, an increasingly home-based workforce is ‘getting around’ to those long-overdue jobs.

Employed Australians, now armed with a billion extra hours, have to use them on something. Ask any working person and it’s usually the time, more than the money, that stops things from happening.

In Australia we live in a ‘renovation culture’. According to the ABS, 2019 was a renovation boom year. The desires that drove that live on into 2020 for those who have the financial foundation.

Insight #4: Preparing for Multi-Gen Living

With an eye on what’s to come, these Gen X and Boomer renovators are preparing space for returning children, for parents to move into, or for whatever else arises in this strange new world.

The desire to de-stress family living is something that came up again and again in the precursor discussions that led to this poll. Extra bathrooms, living areas, attics and kitchen spaces were perceived as essential to cope with family living. Parents are facilitating the studies of adult students as much as acquiring space for their own projects.


As Local councils are increasingly allowing duplex living, more families are taking up the chance to have more than one generation live on the same block of land, or to make money from the second dwelling. The desire expressed is to “live in one and live off the other”.

Insight #5: Budgets are Modest, Locations are Suburban

The spenders are in suburban locations and, somewhat surprisingly, around regional centres. They are expanding families or tree-changers moving to areas where space is more affordable.

The language of spending is restrained. We are generalising, but this is a community that wants “to finally have a good family entertaining space with quality fittings – but does not want to go over the top”. Eyes are on property values to the left and family needs on the right.

Download the full report and poll summary here.